Welcome to Bloome Collective! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://bloomecollective.in (the “Site”).
1. Information We Collect
We may collect the following types of information when you visit our site or interact with us:
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Personal Information: Your name, email address, phone number, billing and shipping address, or other information you voluntarily provide when placing an order, subscribing to our newsletter, or contacting us.
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Payment Information: When making purchases, we may collect payment details through secure third-party services.
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Usage Data: Information about how you use our website, such as your IP address, browser type, device information, pages visited, and time spent on the site.
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Cookies: Small data files stored on your device that help us improve user experience and analyze traffic.
2. How We Use Your Information
We use the information we collect for purposes such as:
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Processing and fulfilling your orders
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Communicating with you about your order or inquiries
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Sending newsletters or promotional emails (only with your consent)
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Improving our website and customer experience
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Complying with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
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Service Providers (e.g., payment processors, shipping providers, email platforms)
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Legal Authorities, if required to comply with legal obligations
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Analytics Tools to help us understand user behavior and improve our services
4. Your Rights
Depending on your location, you may have rights to:
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Access or correct your personal information
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Request deletion of your data
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Withdraw consent for marketing communications
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Request a copy of the information we hold about you
To exercise any of these rights, contact us at [insert contact email].
5. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
7. Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Bloome Collective
Email: thebloomecollective@gmail.com
Website: https://bloomecollective.in
Shipping Policy
At Bloome Collective, we are committed to delivering your orders in a timely and secure manner.
Shipping Timeline
All orders are processed within 1–2 business days. Once dispatched, deliveries typically take 5 to 7 business days to reach you, depending on your location.
Shipping Charges
Shipping charges (if any) will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
Delays
While we strive to deliver on time, delays can occasionally occur due to unforeseen circumstances such as weather conditions, holidays, or courier issues. We appreciate your patience and understanding.
For any queries regarding your shipment, feel free to contact our support team at [insert your customer support email or contact form link].
Cancellations & Refunds Policy
We want you to love your experience with Bloome Collective. If for any reason you’re not completely satisfied, here’s how we can help:
Cancellations
Orders can be cancelled within 12 hours of placing them. After this window, the order may already be processed and shipped.
To request a cancellation, please contact us as soon as possible at [insert your support email or contact form link].
Refunds
Refunds are processed in the following cases:
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You receive a damaged or defective product
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The item you received is incorrect
To be eligible for a refund, please contact us within 3 to 5 days of receiving your order, with photos and a description of the issue.
Once approved, refunds will be processed to your original payment method within 5 to 7 business days.
Note:
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We currently do not offer refunds for change of mind.
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Returned items must be unused and in original packaging, if applicable.